Spoke & Chain

How it works

Four steps, and none of them involve a car.

The reason people call a mobile mechanic is not the repair — it’s not having to take the bike somewhere. So the process is built around that.

  1. 01

    Tell me what the bike is doing

    Text me at the number below, or send the request form. Describe it the way you would describe it to a friend — “the back brake squeals,” “it won’t shift into the big ring,” “flat on the way to work.” Add roughly where you are and which day suits you.

    Takes about a minute. No account, no app.

  2. 02

    We agree on a day and a time

    I text back with a window that works for both of us. Then it’s a real appointment: you get a time, not an all-day “sometime between eight and five.” If something shifts on my end, you get a text before you start wondering.

    If it’s urgent — a flat before a commute — say so and I’ll try to fit you in.

  3. 03

    I come to your place

    I pull up with a repair stand, a tool roll, a pump, a work mat and the parts I expect to need. Driveway, carport, side yard, back porch — wherever the bike is sitting. Nothing needs to be cleared away first.

    I bring my own light if the sun is going down.

  4. 04

    Fixed on the spot

    I look the bike over, tell you what it needs and what it will cost, and then do the work while you watch, ask questions, or go back inside. A tune-up or a flat is usually done in a single visit. If I find something bigger, you hear about it before I touch it.

    You keep the bike. Nothing gets loaded into a car or left at a shop.